Infantlee Return & Refund Policy 

At Infantlee, we want you to shop with confidence. If something isn’t quite right, we’re here to help.

Return Window

• You may request a return within 7 days of receiving your order.

• Items must be unused, in their original packaging, and with tags intact.

How to Start a Return

• Email us at info@infantlee.com with your order number and reason for return.

• Once your return is approved, we’ll send you a return label and instructions.

• Please note: Returns sent without approval will not be accepted.

Non-Returnable Items

For safety and hygiene reasons, some items cannot be returned:

• Breakable or marked-down items.

• Personalized or custom-made products: Non-refundable unless defective.

• Sale items and gift cards.

Damages or Wrong Items

• Please check your order upon arrival.

• If your item is defective, damaged, or incorrect, contact us immediately, and we’ll arrange a replacement or refund at no extra cost.

Exchanges

• The fastest way to get a new item is to return your item first. Once approved, place a new order for the product you want.

Refunds

• After we receive and inspect your return, we’ll notify you of approval.

• If approved, refunds will be processed to your original payment method within 7–10 business days.

• Bank or card providers may take additional time to reflect the refund.

Need Help?

We’re here for you. Reach out to info@infantlee.com for any return questions.